Integrated Reports
Reporting Web Service

To enable truly integrated reporting and reconciling of your payments, Ctel has developed a 'Reporting Web Service'.

This API permits you to retrieve your transaction data directly from our database at your leisure. The functionality is designed to be integrated directly into back end systems to permit real time, automated reconciling of transactrion data. This system is ideal for large and small organisations alike who do not have the time to manually sift through their transaction data.

Online Reporting Tool

At the heart of the Ctel Transaction Gateway is our secure online reconciliation tool Merchant Direct. This means that irrespective of the transaction source, every payment processed through our Gateway is available to reconcile just seconds after it is performed. All you need is a a computer with an Internet connection.

Merchant Direct

Merchant Direct

As an 'online transaction manager', the Merchant Direct website gives you the power to reconcile, download and audit all transaction data from one central location. This allows you to reconcile payment data against bank receipts and produce relevant financial reports using existing business applications.

Reconcile Payments Made from Any Payment Source

Merchant Direct simplifies the collection of payment information from a myriad of sources and payment streams, and provides the answer to merchant reconciliation problems. Irrespective of whether the payment was made on the Internet, via a call centre or via any other of our payment steams, the transaction is available to reconcile in just seconds.

SSL Data Encryption

The Merchant Direct website is protected by a 128 bit SSL security certificate, ensuring you are always connecting to the real Merchant Direct website. Furthermore, because all transmissions between your web browser and Merchant Direct are encrypted, no one but you can see your transaction data.

All your transaction data at your finger tips
By using Merchant Direct you will have up-to-date financial information, and the ability to make quick, well informed business decisions. Transactions are available for viewing in Merchant Direct literally seconds after the transaction has taken place.

See just the information you want

Just select the fields you are interested in seeing and the report is generated in seconds. Reports can be generated for the current day, any day prior or for an entire date range. Reports can either be displayed on screen or you can choose to download them directly to your PC, by selecting from a number of predefined file formats.

If you would like reports to be generated in your own custom format, Ctel can also accommodate this requirement.

Manage your own users

Using Merchant Direct you can manage all your own users. This means you can restrict user functions as required. For example, as a security measure you might want to restrict certain users ability perform refunds and others might have the ability to see transactions in Merchant Direct, but not process payments. These functions are particularly helpful if you process payments via our PC Direct desktop application.

For more information on Merchant Direct, please email us to request a demonstration login account.

Have Your Reports Customised

If you want we can even customise your reconciliation reports specifically to your requirements.

Customised Reports

Customised Reports

If you have specific business requirements, Ctel offers fully customised electronic reports that can be seamlessly integrated in to your accounting system.

If you have an existing legacy system or any other 'fussy' system that requires input data to be formatted in a particular way, we will customise a soultion to your specific requirements. This permits seamless connectivity between your business and the banking network, allowing you to reconcile your payment data against bank receipts and produce relevant financial reports using your existing business applications.

Get Access to Your Transaction Data 24/7

At Ctel we know how crucial access to up-to-date information is to your business. That's why we give you the ability to view and download transaction data online at any time  of the day by logging on to our online reconciliation tool, Merchant Direct. This tool offers a number of predefined file formats for immediate use.

To see some screen grabs of our online reporting tool click here, or to visit the site click here.

To request a demonstration login to our site, or for any more information on how customised reports can help your business, please email us!

Produce relavant financial report
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